“Do you know a good
therapist?”

Adults in India who want quality mental health care from a professional who is genuinely right for them, and anyone looking for reliable support for a parent or family member.

Research suggests it can. Clients who feel their therapist understands their culture tend to get more out of therapy, and those matched with a therapist of the same ethnicity are less likely to drop out early. A shared background isn’t everything, though: what counts is whether you feel understood. Read more: Does cultural alignment matter in therapy?

Coaching is non-clinical support for growth, life transitions and everyday challenges, from coaches with master’s degrees in psychology. It doesn’t include diagnosis or clinical treatment. Therapy is clinical care for mental health conditions, provided through referral to RCI-registered clinical psychologists or psychiatrists. Your care navigator helps you work out which you need.

Not necessarily. In India, titles like “therapist” and “counsellor” aren’t regulated, so qualifications and training vary widely. We check every professional’s degrees, registrations, specialist training and experience before they join our network, and we only refer clinical cases to RCI-registered clinical psychologists or psychiatrists.

Across India. All sessions are online, so we can match you with the best fit for your needs and language, regardless of which city you or they are in. Every coach holds at least a master’s degree in psychology or a similar field.

No. Many people we work with are navigating life changes, stress or performance challenges, not a diagnosed condition.

After your Care Navigation call, we share a curated shortlist of profiles picked for you. Each one covers the professional’s qualifications, specializations, approach and availability, and why we think they could be a good fit. You can then meet the ones you like on a free chemistry call before you decide.

You can book your Care Navigation call as early as next business day. After that, based on your requirements and our current waitlist, it may take 1 to 3 weeks before your first session. That covers receiving your shortlist, meeting the professionals you like on chemistry calls, follow-up chats with your Care Navigator, completing onboarding forms and booking your first session.

Spaces isn’t a crisis or emergency service, and our matching process is high-touch and thoughtful and hence, takes time. If you or someone you know is in immediate danger, call 112. For free, confidential mental health support any time, call Tele-MANAS on 14416, available 24x7 in multiple Indian languages. Once you’re safe, we’re here to help you find ongoing support.

Often, yes. Start Care Navigation yourself. We’ll help you understand what kind of support could help, whether that’s a coach, a clinical psychologist or a psychiatrist, find someone who speaks their language, and suggest how to bring it up with them. We work with your parent directly only with their consent. Care Navigation also covers follow-up calls with your parent, if needed, to help them feel comfortable with the idea of therapy or coaching.

Tell your Care Navigator about it. We’ll suggest other options, and you can switch whenever you need to.

You get your ₹3,000 back. If we can’t introduce you to at least two suitable professionals within 30 days of your navigation call, you can claim a full refund within 30 days. Even after you’ve booked a paid session, should your needs evolve or you change your mind, we’ll help you switch to a different professional at no extra cost. Full terms

Sessions range from ₹5,000 to ₹7,000 each, depending on the professional you choose, their experience and specialization, and whether you need coaching or therapy. Every professional we work with is a top-tier specialist who has been carefully vetted and has excellent client feedback. Your care navigator shares each professional’s fees along with your shortlist, and talks you through whether a higher fee is worth it for your needs, so you know the cost before you choose.

Spaces is self-pay, so we don’t bill insurers directly. Some health insurance policies in India cover outpatient mental health consultations, so check with your insurer whether yours does.

Yes. All sessions are online, so you can see your coach or therapist from wherever you are, in a language you’re comfortable with.

Sessions take place on a secure, encrypted platform, and what you share with your care navigator and your professional stays confidential. We share your information only with the professionals involved in your care, and only with your consent, except in the rare cases where the law requires disclosure, such as a risk of serious harm. We never sell your data. We handle your personal data in line with India’s Digital Personal Data Protection (DPDP) Act, 2023: we collect only what we need to support your care, we ask for your consent, and you can ask us to access, correct or delete your data at any time by writing to hello@spaces.care.

Of course. Book a free 20-minute clarity call to ask us anything about how Spaces works, how Care Navigation helps, and whether we’re right for you. It’s not a therapy session or an assessment. You can also write to us at hello@spaces.care.