Website Privacy Policy
Last updated: Oct 22, 2026
This Privacy Policy covers our website only. If you become a client, how we handle information about your care is described in separate client documents.
1. Who we are and what this covers
Unhush Global Inc., on behalf of itself and its affiliates (including but not limited to Unhush Global Pvt. Ltd.) (together, "Spaces," "we," or "us"), provides this Privacy Policy to explain how your personal information is collected, used and disclosed by us through the Site where this Privacy Policy is linked. Spaces is a brand of Unhush Global Inc. In India, Spaces services are provided by its subsidiary, Unhush Global Pvt. Ltd. (CIN U62091MH2024PTC422173), which is the Data Fiduciary for personal data collected through our India website for the purposes of the Digital Personal Data Protection Act, 2023 and its Rules (the "DPDP Act").
It applies to the India pages of spaces.care, our mailing list, calls booked through the website, and our related emails, messages and advertising (together, the "Site").
2. Personal data we collect and why
| Personal data | Purposes |
|---|---|
| Name, email, phone number, city or country | Scheduling calls, responding to you, sending service messages and reminders |
| Booking details, discount codes used, payment records (card and UPI details are handled by our payment processors) | Processing bookings, payments and refunds |
| Messages you send us, including about a family member you are seeking support for | Answering your questions and connecting you with the right support |
| Communication and marketing preferences | Sending newsletters, offers and updates about Spaces services, including coaching, if you have agreed |
| Device, browser, IP address, approximate location, pages viewed, ads interacted with (via cookies and similar technologies) | Operating and securing the Site, analytics, measuring and improving our marketing, and showing you ads about Spaces where you have agreed |
We may also use personal data to prevent fraud and misuse, comply with law and court orders, respond to medical emergencies, and for other uses the DPDP Act permits without consent. We may create anonymised data, which is not personal data, and use it for any purpose.
3. Legal basis
We process your personal data based on your consent, given when you submit a form, book a call or subscribe, or for legitimate uses under the DPDP Act, such as where you voluntarily give us personal data for a specific purpose, or where processing is needed to comply with law or respond to an emergency. Where an activity needs separate consent, such as marketing or advertising, we ask for it separately.
4. Who we share personal data with
We may share personal data with:
- our affiliates, including Unhush Global Inc., to operate and improve our services;
- Data Processors that act on our behalf, such as hosting, scheduling, payments, email, messaging, analytics, customer support and marketing providers, under contracts that limit their use of your data;
- professionals in our network, when you ask to be connected or book a call with them;
- advertising and marketing partners, with your consent, as described in section 5;
- people you ask us to share with;
- government authorities, courts and others where required by law or to protect rights and safety;
- a buyer, investor or successor in a merger, acquisition, restructuring or sale of business, as the DPDP Act permits.
We do not sell personal data for money.
5. Cookies, analytics and advertising
We and our partners, such as Google and Meta, may use cookies, pixels, tags and similar technologies to run the Site, analyse use, measure campaigns and, with your consent, show you ads about Spaces on other websites and platforms or use your contact details to reach you and people with similar interests. You can withdraw that consent at any time, control cookies in your browser, and manage ad settings in your Google and Meta accounts.
6. Your consent and rights
Withdrawing consent. You can withdraw any consent at any time, as easily as you gave it: use the unsubscribe link in our emails, reply STOP to messages, or write to hello@spaces.care. Withdrawal does not affect processing already done, and we may be unable to provide some services afterwards.
Your rights under the DPDP Act. You can ask us to:
- give you a summary of your personal data we process, the processing activities, and who we have shared it with;
- correct, complete, update or erase your personal data, unless we must keep it for a specified purpose or by law;
- nominate another person to exercise your rights if you die or become incapacitated.
We will verify your identity before acting on a request.
7. Questions and complaints
If you have a question or complaint about how we handle your personal data, write to hello@spaces.care and a member of our team will respond on our behalf. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
8. Security, retention and other terms
Security. We take reasonable security safeguards to protect personal data, as the DPDP Act requires. No system is completely secure. If a personal data breach occurs, we will inform affected users and the Data Protection Board as the law requires.
Retention. We keep personal data only as long as needed for the purposes above or as required by law, and then erase it, unless the law allows or requires us to keep it longer.
Transfers outside India. Spaces operates in India and the United States and uses providers in other countries. Your personal data may be transferred to and processed outside India, except to any country the Government of India restricts.
Children. We do not offer our services to children aged 13 and under. For anyone under 18, we process personal data only with verifiable consent from a parent or lawful guardian, and we do not track, behaviourally monitor or target advertising at them.
Not for emergencies. The Site and our messages are not monitored around the clock. If you are in crisis, call Tele-MANAS on 14416, or 112.
Changes. We may update this Privacy Policy from time to time. Changes take effect when posted here with a new "Last updated" date. Where the law requires, we will notify you or ask for fresh consent.
Contact. hello@spaces.care